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No communiction HandyDup

First unplug and replug the HandyDup. Try to disconnect all other USB device(s) connected to the computer if unplugging does not help.

It could be that the drivers were not properly installed at the setup if you have never received the Deal number message (shown to the right below). Try to install the BOS package anew and, if that does not help, please email a Report Problem.

DupSoft (only)

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BSC (only)

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