After purchase

SUPPORT
You can get instant advice by clicking on the ? button in the situation that you need help with. The Help desk is also there to give you personal advice and guidance.

SERVICE
Good service starts with a good and reliable design carefully assembled. This is your best guarantee that you won't need to use the 5 years warranty.

The BridgeSorter shall not be lubricated, but you are expected to keep dirt and dust away from the hopper. You can in most cases do this by blowing as hard as you can with your mouth.

Dirt that cannot be blown off the lens, and/or dirt sitting firmly on the feed roller in the hopper, can easily be removed with a small amount of Isopropyl Alcohol on a soft cloth.

SOFTWARE & DOCUMENTATION
Software package
Quick (brief) guide
Complete manual

See the Bridgesorter library for additional documentation and instructions.

WARRANTIES
The BridgeSorter comes with a unique 12 months no excuse guarantee, i.e. you can claim your money back, would you not be happy with your purchase.

There is also a 5 years warranty covering faulty parts and/or manufacturing. c.f.  http://www.bridgesorter.com/pdf/Warranties.pdf

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